HDMG CONNECT

Your questions answered on-demand

If you are experiencing a life-threatening emergency, please dial 911

By attesting to the following, I agree:

  • I am a member of High Desert Medical Group or an authorized caregiver/family member.

  • I consent to sharing personally identifiable information with my Primary Care Physician and the High Desert Medical Group Care Team.

HDMG Care Manager

  • Get care urgently

  • Inquire about home health needs or medical equipment

  • Obtain clinical help for chronic medical conditions

  • Inquire about health plan and eligibility and benefits

Contact

HDMG Pharmacist

  • Inquire about medication use, side effects, and interactions

  • Enroll in Specialty Disease Management Programs for anticoagulation, diabetes, heart failure, COPD, asthma, CHF, ESRD, Hep C, or osteoarthritis of knees

Contact

HDMG Health Educator

  • Receive information on your health condition

  • Enroll in FREE health, wellness, and nutrition workshops (no referral necessary)

  • Inquire about upcoming HDMG health events

  • Get information about FREE HDMG gym membership (for seniors only)

Contact

HDMG Health Concierge

  • Obtain assistance with referrals and authorizations

  • Get help scheduling primary and specialty care appointments

  • Get assistance with transportation

  • Assistance with claims inquiries

Contact

For more information on how to use HDMG Connect, click here.

PLEASE NOTE: All inquiries sent during business hours will be answered by the next business day. If you do not receive a response in a timely manner, please call: (661) 951-3000

For questions after hours, on weekends or public holidays, please send a text message and an HDMG team member will respond to you via text the next business day.

For urgent, non-emergency, issues, the HDMG team will attempt to respond within one hour. If you have urgent needs and do not receive a response in a timely manner, please call our 24/7 nurse advice line at (800) 424-2273